A little clarity.

Start with the fit notes and size guide on the product page before choosing a size. Fits vary between styles, so there isn’t one size-up or size-down rule for the whole collection. Compare the garment measurements with a similar piece you already wear, checking whether each measurement is a flat width or a full circumference.

Our current delivery estimate is 5–9 business days. Delivery dates are estimates, and the carrier’s tracking updates will give you the latest information once your order is on its way.

Open the order-status link in your order confirmation email. Once tracking is available, use the carrier’s link for the latest scan. If you can’t find your confirmation, contact us with the email address used at checkout.

Request a return within 7 days of delivery. This is the window to contact us and request the return. Check the return policy for eligibility, condition requirements and instructions before sending an item back.

Contact us with your order number and requested change as soon as possible. Whether a change is possible depends on the order’s current status.

Contact us with your order number and a description of the issue. Keep the packaging and take clear photos of the item and its label so you can share them when requested.

Follow the care label on your garment and the care information on its product page. Instructions can vary between fabrics and designs.

Unique personality. Your influences, your expression, your story. Our slogan is “Your story is one of a kind.”

Follow @_unality_ on Instagram for what’s next. You can also sign up through our email and text signup form for updates.